Refuges

Refuges

Salford Women’s Aid has confidential refuges spanning the city. There are 14 bedrooms across 2 residential units that provide emergency accommodation for women on their own and women with children who are escaping domestic abuse. The properties can accommodate 14 women and up to 24 children at any one time. Both houses are at confidential locations across the city. There is no time limit on how long a woman or family can stay at the refuge. Some women stay for a few days others stay for many months. Some women decide that they would like support to look at new housing, and other women choose to return once safety measures have been put in place.

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Bed space at one of our refuges is via a referral process, one of the ways you can make a referral is by contacting our Help-Line 0161 793 3232. Specialist staff are based at the refuge. Each house has an office where the staff work and families are welcome to seek advice and support at any time during office hours. All women in the refuge are there due to experiencing domestic abuse, and women often find having this shared experience useful and supportive.

 

Who can access a refuge?

Domestic abuse affects women from every class, race, and religion, regardless of disability or sexuality. Women who are fleeing domestic abuse from a male partner, same sex partner or family member, and women at risk of forced marriage, and HBV (honour based violence) are all able to refer into our refuge service. We accept women with or without children.

 

What are the refuges like?

The houses are fully furnished and TV’s are provided in every bedroom. Washing machines and dryers are provided. The kitchen is well equipped and we provide halal cooking equipment. One house has 8 private bedrooms and the other 6 private bedrooms. In addition there are communal areas which include a living room, kitchen / dining room. There are also laundry rooms and each house has a well equipped children’s playroom. There are 2 bedrooms available for women with limited mobility and these rooms have en suite facilities. The houses have a large communal garden with outdoor play facilities. Each house is monitored by CCTV security and operates an out of hours emergency procedure.

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What should I bring to the refuge?

It may be that you are unable to retrieve any belongings before coming to the refuge. If this is the case we can provide you with basics such as toiletries, and food. We can also offer further help with securing benefits etc. If you choose we can then work with you to look at options around retrieving your belongings at a later date. However if you are able to bring belongings with you the following might be useful:

  • Proof of Identify – Passport / Driving Licence

  • Bank / Post Office Card / money

  • Photographs and items of great sentimental value

  • Clothes for yourself and children

  • Important paper-work

  • Medication

 

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What help will I get at the refuge?

  • Women are allocated a Key-Worker who offers one to one Key-Working Sessions. This is a chance for women to explore their options and work out what they would like to do next.

  • Support can be offered around housing, finances, emotional issues, children, physical health / well being, employment / training, legal matters, and if required immigration matters.

Testimonials

“I thank you all implicitly from the bottom of my heart for all the excellent support you have given me throughout what I can only describe as being one of the most daunting experiences and one of the most difficult journeys I have ever experienced in my life. I would be very keen to keep in touch with you all to let you know how my post refuge days are progressing. Also if you are ever struggling yourselves with anything related with the refuge please don’t hesitate to give me a ring and I will do my best to help out as a volunteer. Many thanks ladies…..keep up the good work! You are so important and special to so many vulnerable and isolated women and children.”


“I felt my stay in the refuge was an extreme need for me whilst fleeing from domestic violence. On first arriving at the refuge I felt scared, worried and tense about what my next move would be. I didn’t feel confident to move straight into my home as I felt I needed some support to boost my confidence as it was low due to harassment and emotional abuse. The staff have helped me no end and gave me the confidence to put my ex-partner behind bars. I felt the refuge was my sanctuary and I felt incredibly safe and supported throughout my stay”

“I am truly grateful for being able to stay at the refuge. I couldn’t have left my home to immediately start again in a house. The time my children and I spent in the refuge was much needed to get our heads around our circumstances and to have that time where we felt safe and protected was absolutely paramount. The staff were very kind and welcoming and sensitive and helpful. I feel that I wouldn’t have left my abusive life behind had I not had the refuge as a stop gap and this place will always hold happy memories.  This is where I walked in a broken woman and in just a few short weeks I am leaving strong and ready to start my new life with my amazing children. Many thanks to X you have been an amazing support worker.”


“When I first came to the refuge 5 months ago I was in such a state and my life was a mess. The staff at my refuge helped me every step of the way and their support was priceless. I didn’t enjoy being there at first because it wasn’t home but as soon as I got to know the staff I started to enjoy my stay. The refuge has changed my life for the best and I will be forever grateful to all the staff and all the other organisations involved, I never knew there were so many domestic violence organisations out there. I am sad to leave the refuge but I look forward to my new future.”

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Contact Salford Women's Aid. 0161 793 3232. Monday to Friday 1pm – 4pm.